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"This site can't be reached" error on login

Two Users getting this error when trying to log into Dataloader.io.  Both cleared their cache and have tried using other browsers.

Error in Chrome

This site can’t be reached

The webpage at https://dataloader.io/oauthcallback_production?code=aPrxZibfVBKPF9viNiqna5YuKPr8D76mcmv9G8Tmm1AjQbR3idtB9WajJhJqVYQyESnvUXJ2nA%3D%3D&state=is_login%3Dtrue%26is_canvas%3Dfalse%26callback_path%3Dtasks%26custom_url%3Dvituity.my.salesforce.com%26sf_instance%3DPRODUCTION might be temporarily down or it may have moved permanently to a new web address.

ERR_INVALID_RESPONSE

 

Error in Edge

OAuth Error

We can't authorize you because of an Oath error.  For more information, contact your Salesforce administrator.

OAUTH_APPROVAL_ERROR_GENERIC: an unexpected error has occurred during authentication.  Please try again.

9 comments

Date Votes
4
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Neil Mitchell-Goodson

Same here - one of my users is also affected, tried the same troubleshooting steps to no avail; assume it's a platform issue.

7
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Matt Conlon

Systems Admins profiles don't see to be affected within my org.

Business users receive an error "Invalid Nonce" within the the login history. 

4
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Lon Fisher

I am also in this situation with a number of my users receiving these exact same issues.

0
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Alan Wright

We are having the same issue really needs resolving 

1
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Elizabeth Graham

I don't know if this helps anyone, but I have been getting a "404 Not Found" error when I try to login to dataloader.  I have been using my domain name to log in.  When I tried un-checking the "I have a custom Salesforce domain" it took me to login.salesforce.com where I then selected "Use Custom Domain" and then I was able to log into Dataloader using my custom domain and my OAUTH.

0
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IT Admin

We are experiencing the same issue and need a resolution. 
Admins can log in, no other users. 

0
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Marilu Moreno

We are experiencing the same issue.  Admins are fine but other users can't.

0
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Zach Ferlise

Same, some users are fine and others are impacted and cannot log in

0
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Justin Porter

Same here - users experiencing the same issue - System Admins are fine.

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