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Delete Error Logs

I have 3 columns in my data. When I get to the point where it tells me to select the ID field I receive the following error 

"Invalid Error LogID The selected column contains at least one prefix that does not correspond to the selected object."

 

I am on the free version because I want to be sure this will work for me before I proceed. 

3 comments

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Permanently deleted user

Hello Danielle,

This has been answered already in a ticket, although, to share with the community, the CSV input file used for the task contains some invalid lines at the end which caused the error.

The list should only have record IDs corresponding to the object you are deleting.

Regards.

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General Account

Hi There,

I am having the same issue but my CSV has only 2 columns with the ID and the subject name of the task.

No other information on the file. 

Any other potential reasons to see this error message?

Thanks 

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Permanently deleted user

Hi,

The reason is the same. The number of columns is not relevant. You should check each ID in the list and you will find at least one ID which is not correct.

It is also possible that there is some empty line or any other text (some times at the end).

If you are not able to find the problematic ID, you can share the CSV and I will try to help (upload it to some cloud drive and share a link).

Regards

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