If you need to change or update the credit card info tied to your paid dataloader.io subscription, such as when the old credit card expired and you need to set up a new one, follow these steps:
- Log in to your dataloader.io account.
- At the top right of the screen, click your account username button and select Settings.
- Select Subscription from the menu on the left to see your credit card information.
- Click the Update button and fill in the form.
- Click Update.
When entering your Credit Card details, make sure to only include these mandatory fields:
- Cardholder name
- Credit Card number
- Expiration date
- CCV number
- Email address
Leave all other fields blank (address, postal code, etc.).
If the user interface gets stuck or unresponsive when you update your Credit Card information, see the Troubleshooting Guide.