Knowledge Base
Getting Started
- ★ Welcome to dataloader.io!
- dataloader.io and Salesforce Data Loader
- Learn dataloader.io in under 20 min!
- Importing data into Salesforce
- Exporting data from Salesforce
- Deleting data in Salesforce
Advanced Features
- ★ Connecting to FTP
- ★ Connecting to SFTP
- dataloader.io tasks migration
- How to install canvas app to open dataloader.io in a Salesforce tab
- Notes in Salesforce Lightning Experience
- User Menu and Settings
FAQs
- ★ How to manage users access to dataloader.io
- How to escalate your support ticket
- How Monthly Records Limit works?
- Where do I find my subscription information?
- Product FAQs
- Help, I have a question and I need an answer
Pricing and Subscriptions
- Requesting W-9 form (or any other billing documentation)
- My subscription has been cancelled, how to upgrade again?
- Pricing Overview
- Terms & Conditions
- dataloader.io Free
- dataloader.io Professional
Troubleshooting
- ★ dataloader.io's list of IP addresses to be allowlisted
- Managing Scheduled Task Times During Daylight Saving Time (DST) Changes
- SFTP supported ciphers
- Site can't be reached / File not found error after login in to dataloader.io
- Inserted Attachments are corrupt
- Error "The uploaded file format is not correct" when importing a CSV file containing non-latin alphabet characters