Dear all,
We experienced some problems with our systems today which resulted in a number of tasks being stuck. We've now resolved these issues and Dataloader.io is now running through the backlog of queued tasks such that you should shortly be able to see your task marked as completed.
We are working hard to improve our systems and supporting processes so that such issues do not happen in the future.
Thank you for using Dataloader.io and apologies for the issues that you experienced today. Please do let us know if you have further issues and/or have further feedback for us!
Kind regards,
dataloader.io Team
Tasks stuck as Queued: Resolved
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Having this issue right now, any suggestions?
Hi Anton - my short running (minutes) jobs been sitting in queue for over an hour. Can you please advise?
I still have 3 tasks Queued, the oldest for over two hours:
Task Run 8160425: Queued...
Task Run 8160383: Queued...
Task Run 8160295: Queued...
Help!
Thanks for the update. Was wondering what was going on.
Is this still happening today?
Any way to tell how long until a task is going to be completed?
Hello- I have been having the exact same problem today 12-31-16. Are you still working through the backlog or has the problem resurfaced?
Hello mine is still stuck at queued
Hi,
I am experiencing the same issue as above today. I have a job stuck for over two hours now and is a very small job.
Can you advise?
Thanks
Thanks for updating,
I have 2 tasks queued for ~30 mins now...do you suggest just waiting or recreating from scratch?
tasks are stuck for more than an hour now. is there some expected time for the backlog to clear? :(
this is NOT solved! my tasks are stuck or expiring
Hi Anton,
I still have 2 Import tasks stuck on 'Queued'.
Can you please help to check this?
Thanks,
Shimrit.
Issue still not resolved.
Currently have 4 Import Tasks stuck on 'Queued'.
Each task has under 5 records.
Please update when this will be resolved.
Thanks,
Shimrit.
Hi Anton,
Our organizations tasks are still stuck in "queued". Is there anything we can do to cancel those tasks to see if your patch has fixed the issue?
I have a task still stuck as queued. How long can I anticipate waiting before it will be processed?
I'm having the same issue right now. I've got two queued tasks that are just hanging. HELP!
I'm having this issue right now. Whats the best way to get this resolved?
Thanks!
I am having this issue right now. Please advise
Are there issues today? My two tasks that usually take ~10 seconds are stuck in the queue and have been for over an hour
Hi, I'm having this issue right now - can you please advise on this?
I have tasks stuck now too. I would like to cancel them.
8507054 and 8506927
My import is stuck in the queue today.....any resolution for this today?
My Import is still stuck in the queue. Could you please advise if this is a known issue?
How is this issue resolved, tasks stuck on Queued.
My tasks are stuck in Queued as well.
I have tasks that are not progressing past the Queued stage. Guessing another outage is happening, though no status update has been given.
Mine is still stuck as queued. its been refreshing for the past 15 mins
Hi, I am experiencing the same issue today with task 9069602. Is there any option to cancel the task?