Tasks stuck as Queued: Resolved

Dear all,

We experienced some problems with our systems today which resulted in a number of tasks being stuck. We've now resolved these issues and Dataloader.io is now running through the backlog of queued tasks such that you should shortly be able to see your task marked as completed.

We are working hard to improve our systems and supporting processes so that such issues do not happen in the future.

Thank you for using Dataloader.io and apologies for the issues that you experienced today. Please do let us know if you have further issues and/or have further feedback for us!

Kind regards,
dataloader.io Team

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Comments

  • Avatar
    Fostering LLC (Stearns Prod)

    Having this issue right now, any suggestions?

  • Avatar
    Digital Viscosity

    Hi Anton - my short running (minutes) jobs been sitting in queue for over an hour. Can you please advise?

  • Avatar
    Vandana Upadhyay

    I still have 3 tasks Queued, the oldest for over two hours:
    Task Run 8160425: Queued...
    Task Run 8160383: Queued...
    Task Run 8160295: Queued...

    Help!

  • Avatar
    Mike Ryan
    Edited by Mike Ryan
  • Avatar
    Charles Cummings

    Thanks for the update. Was wondering what was going on.

  • Avatar
    Digital Viscosity

    Is this still happening today?

  • Avatar
    Jason Roman

    Any way to tell how long until a task is going to be completed?

  • Avatar
    Karen Bush

    Hello- I have been having the exact same problem today 12-31-16. Are you still working through the backlog or has the problem resurfaced?

  • Avatar
    Chuanwei Foo

    Hello mine is still stuck at queued

  • Avatar
    Cody Furmage

    Hi,

    I am experiencing the same issue as above today. I have a job stuck for over two hours now and is a very small job.

    Can you advise?

    Thanks

  • Avatar
    Yossi Hoshen

    Thanks for updating,
    I have 2 tasks queued for ~30 mins now...do you suggest just waiting or recreating from scratch?

  • Avatar
    Yossi Hoshen

    tasks are stuck for more than an hour now. is there some expected time for the backlog to clear? :(

  • Avatar
    Yossi Hoshen

    this is NOT solved! my tasks are stuck or expiring

  • Avatar
    Shimrit Machlev

    Hi Anton,

    I still have 2 Import tasks stuck on 'Queued'.
    Can you please help to check this?
    Thanks,
    Shimrit.

  • Avatar
    Shimrit Machlev

    Issue still not resolved.
    Currently have 4 Import Tasks stuck on 'Queued'.
    Each task has under 5 records.
    Please update when this will be resolved.
    Thanks,
    Shimrit.

  • Avatar
    System Admin

    Hi Anton,

    Our organizations tasks are still stuck in "queued". Is there anything we can do to cancel those tasks to see if your patch has fixed the issue?

  • Avatar
    Matthew Johnson (NJAM)

    I have a task still stuck as queued. How long can I anticipate waiting before it will be processed?

  • Avatar
    David Giller

    I'm having the same issue right now. I've got two queued tasks that are just hanging. HELP!

  • Avatar
    Emma Henderson

    I'm having this issue right now. Whats the best way to get this resolved?
    Thanks!

  • Avatar
    Josh Haire

    I am having this issue right now. Please advise

  • Avatar
    American Aerogel

    Are there issues today? My two tasks that usually take ~10 seconds are stuck in the queue and have been for over an hour

  • Avatar
    Anne Chen

    Hi, I'm having this issue right now - can you please advise on this?

  • Avatar
    Thomas Crawford

    I have tasks stuck now too. I would like to cancel them.

    8507054 and 8506927

  • Avatar
    Victoria Winters

    My import is stuck in the queue today.....any resolution for this today?

  • Avatar
    Clark Cregg

    My Import is still stuck in the queue. Could you please advise if this is a known issue?

  • Avatar
    Alex Garcia

    How is this issue resolved, tasks stuck on Queued.

  • Avatar
    Andrew Hoon

    My tasks are stuck in Queued as well.

  • Avatar
    ITC Consultant

    I have tasks that are not progressing past the Queued stage. Guessing another outage is happening, though no status update has been given.

  • Avatar
    BlueWave Customer Care

    Mine is still stuck as queued. its been refreshing for the past 15 mins

  • Avatar
    ANDigital System Admin

    Hi, I am experiencing the same issue today with task 9069602. Is there any option to cancel the task?

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