Tasks stuck as Queued: Resolved

Dear all,

We experienced some problems with our systems today which resulted in a number of tasks being stuck. We've now resolved these issues and Dataloader.io is now running through the backlog of queued tasks such that you should shortly be able to see your task marked as completed.

We are working hard to improve our systems and supporting processes so that such issues do not happen in the future.

Thank you for using Dataloader.io and apologies for the issues that you experienced today. Please do let us know if you have further issues and/or have further feedback for us!

Kind regards,
dataloader.io Team

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Comments

  • Avatar
    Adam Minister

    Hi,
    My tasks are still hanging. when is it likely to be resolved?

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    Michelle Cotter

    Current task stuck ! ID 9114880

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  • Avatar
    Karen Brown

    current task stuck:
    Task Run 9115027

    the one before this expired but it was within minutes not 2 hours?

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  • Avatar
    Michelle Cotter

    please cancel task 9114880, single record created manually.

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  • Avatar
    Karen Brown

    my task expired after 36 minutes - Task Run 9115027: Expired

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  • Avatar
    Dan Ladd

    is this happening again?
    Ticket Price Level Update
    Task Run 10924973: Queued...

    27 minutes and counting.

    When I check my data, it appears to have run.
    I need to run another task. Should I wait? If so, how long?

    EDIT: Never mind, I see your response was from this morning.

    Dan

    Edited by Dan Ladd
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  • Avatar
    Tom Sederquist

    My dataloader is currently stuck...I tried to cancel the queue and it is frozen on "canceling..." Is there anything I can do?

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  • Avatar
    Cloud Sylla Admin

    Same issue :
    Task Run 12584987
    Please help !

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  • Avatar
    Tim Linssen

    This is happening now as well.

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  • Avatar
    Elias Costopoulos

    This is happening again

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  • Avatar
    File Processing

    I'm still having the issue Tasks stuck as Queued

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  • Avatar
    Sven Johannsen

    Hi Anton,
    I don't think the issue is resolved ... there a lot of issues being reported in other threads and we are facing same issue.
    Example: https://dataloader.zendesk.com/hc/en-us/community/posts/1500000422542-Import-stuck-in-queued-state

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  • Avatar
    Whitney Hughes

    I am having this issue right now so this has not been resolved. Please sort this out asap.

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  • Avatar
    Deb Fino

    Is this issue still occurring? I'm new to dataloader and don't know what to expect. My import (which is large and using bulk API), has been stuck in 'saving task' for almost an hour now.

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